Simple, predictable pricing
One flat monthly fee. No per-minute charges. No setup fees. No long-term contracts.
Cancel any time.
All plans include a 14-day free trial
What you get on each plan
More agents on every tier
Every plan starts with the Receptionist — every business needs one. Higher tiers unlock specialised agents for the parts of customer ops most worth automating next.
| Agent | Starter $149/mo | Growth $299/mo | Pro $499/mo |
|---|---|---|---|
| Receptionist Answers calls 24/7, books appointments, routes urgent matters | ✓ | ✓ | ✓ |
| SDR Qualifies inbound leads, books demos, hands the rep a brief | — | ✓ | ✓ |
| Support Answers product questions from your KB, triages issues, escalates when needed | — | ✓ | ✓ |
| Retention Handles cancellation calls, offers authorised save deals, reduces churn | — | — | ✓ |
| Reactivation Reaches out to dormant customers, books warm ones, win-back campaigns | — | — | ✓ |
| AI sessions / month | 100 | 500 | 2,000 |
An "AI session" = one complete conversation (call, chat, or SMS thread) handled by any agent.
Full feature comparison
Everything that comes with each plan, side by side.
Starter
$149/mo
1 AI agent (Receptionist) · for solo operators who need 24/7 call coverage
- ✓ 100 AI sessions / month
- ✓ Voice AI receptionist
- ✓ Missed call text-back
- ✓ Smart booking (built-in calendar)
- ✓ Call summaries & transcripts
- ✓ Conversations inbox & follow-ups
- ✓ AI lead scoring
- ✕ AI SMS & website chat widget
- ✕ Automated review generation
- ✕ CRM sync + Calendly
- ✕ Returning caller memory
- ✕ AI quality scoring
- ✕ Lead follow-up sequences
- ✕ Seasonal campaigns
- ✕ Monthly analytics reports
Growth
$299/mo
3 AI agents (Receptionist + Support + SDR) · for growing teams (2-15 people)
- ✓ 500 AI sessions / month
- ✓ Everything in Starter, plus:
- ✓ AI SMS & website chat widget
- ✓ Automated review generation
- ✓ Jobber / ServiceTitan CRM sync
- ✓ Google Calendar + Calendly
- ✓ Returning caller memory
- ✓ AI quality scoring
- ✓ Knowledge gap detection
- ✓ Lead follow-up sequences
- ✓ Staff-based scheduling
- ✕ Seasonal campaigns
- ✕ AI prompt optimization (A/B)
- ✕ Monthly analytics reports
Pro
$499/mo
All 5 AI agents (+ Retention + Reactivation) · for multi-location teams running full automation
- ✓ 2,000 AI sessions / month
- ✓ Everything in Growth, plus:
- ✓ Seasonal campaigns & batch messaging
- ✓ AI prompt optimization (A/B testing)
- ✓ Booking outcome prediction
- ✓ Monthly analytics reports (PDF)
- ✓ Custom call routing rules
- ✓ Dedicated onboarding call
Need more sessions, multiple locations, or a custom integration? Talk to us →
Full feature comparison
| Feature | Starter | Growth | Pro |
|---|---|---|---|
| AI sessions / month | 100 | 500 | 2,000 |
| Voice AI receptionist | ✓ | ✓ | ✓ |
| Missed call text-back | ✓ | ✓ | ✓ |
| Smart booking (built-in calendar) | ✓ | ✓ | ✓ |
| Call summaries & transcripts | ✓ | ✓ | ✓ |
| Conversations inbox & follow-up queue | ✓ | ✓ | ✓ |
| AI lead scoring | ✓ | ✓ | ✓ |
| Call handling modes (4 options) | ✓ | ✓ | ✓ |
| AI SMS & website chat widget | — | ✓ | ✓ |
| Automated review generation | — | ✓ | ✓ |
| Jobber / ServiceTitan CRM sync | — | ✓ | ✓ |
| Google Calendar + Calendly integration | — | ✓ | ✓ |
| Returning caller memory | — | ✓ | ✓ |
| AI quality scoring | — | ✓ | ✓ |
| Knowledge gap detection | — | ✓ | ✓ |
| Lead follow-up sequences | — | ✓ | ✓ |
| Staff-based scheduling (3 modes) | — | ✓ | ✓ |
| Per-service booking durations | — | ✓ | ✓ |
| Seasonal campaigns & batch messaging | — | — | ✓ |
| AI prompt optimization (A/B testing) | — | — | ✓ |
| Booking outcome prediction | — | — | ✓ |
| Custom call routing rules | — | — | ✓ |
| Monthly analytics reports (PDF) | — | — | ✓ |
| Dedicated onboarding call | — | — | ✓ |
| Monthly price | $149 | $299 | $499 |
Frequently asked questions
Is there really no per-minute charge?
Correct. All plans include unlimited inbound calls. You pay one flat monthly fee — no surprises on your bill no matter how many calls come in.
What is an AI session?
An AI session is one complete conversation — a phone call, a chat thread, or an SMS exchange from first message to close. A single call where a caller books an appointment and asks three questions counts as one session. Your session limit resets on the 1st of each month.
What happens if I reach my session limit?
New chat and SMS sessions will show a friendly message asking visitors to call or contact you directly. Voice calls fall back to your normal phone number or missed-call text-back flow. You can upgrade your plan at any time to increase your limit.
What happens after the 14-day free trial?
At the end of your trial you'll be asked to add a payment method to continue. If you don't, your account pauses — no charges, no data deleted.
Do I need to change my phone number?
No — you keep your existing number. Customers dial it exactly as they always have. We provision a dedicated mybotbooker number behind the scenes, and you simply set up call forwarding from your current number to it. Setup takes under 5 minutes and your customers will never notice a thing.
How does the AI know what to say about my business?
During setup you tell Booker your business name, service area, hours, services, and pricing. You can also upload a knowledge base — FAQs, service descriptions, policies — or import your website directly. The AI uses this to give accurate, consistent answers on every call.
What are lead follow-up sequences?
Sequences are timed series of SMS or email messages sent automatically to leads who didn't book right away. For example: a same-day follow-up text, a 3-day check-in, and a 7-day win-back offer. Trade-specific templates are included — HVAC, plumbing, electrical, roofing, and more.
What are seasonal campaigns?
Campaigns are one-time batch messages sent to your entire contact list or a filtered segment of it. Use them for spring AC tune-up offers, post-storm damage alerts, holiday discounts, or 12-month win-back messages. Pre-built trade templates are included.
What CRMs do you integrate with?
Growth and Pro plans include native two-way sync with Jobber and ServiceTitan. Contacts and jobs created by the AI flow straight into your existing workflow. We're adding additional integrations — contact us if you use a different CRM.
What if the AI can't handle a call?
You configure call handling rules in your dashboard. The AI can transfer to your cell phone, take a message, or escalate based on what the caller needs. You can also set it to ring you first and hand off to AI only when you don't answer. Pro plans can set up custom routing rules — for example, route billing questions to your office manager and emergency calls to your on-call tech.
Do I need Google Calendar to use the booking features?
No — mybotbooker.com includes a built-in calendar that works out of the box on all plans. You can also connect Google Calendar or Calendly (Growth and Pro) if you prefer to use an existing calendar. The AI checks availability across whichever calendar you use before offering appointment slots.
What if I have multiple staff members?
Growth and Pro plans include staff-based scheduling with three modes: pool (assign to whoever's available), specialist (match by service type — e.g., route plumbing calls to your plumber), or named (let the caller choose). Each staff member can connect their own Google Calendar or Calendly so the AI checks individual availability.
What are AI quality scoring and knowledge gaps?
Growth plans and above include AI-powered quality scoring that evaluates every conversation across dimensions like professionalism, accuracy, and booking conversion. Knowledge gap detection identifies questions your AI couldn't answer confidently — so you know exactly what to add to your knowledge base to improve results.
Can I cancel any time?
Yes — no long-term contracts, no cancellation fees. Cancel from your dashboard and your plan stays active until the end of the billing period.
Do you offer discounts for annual billing?
Not yet — but we're working on it. All plans are currently billed monthly. Follow us for updates on annual billing options.
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